POLICIES

Lena Larose Return Policy

We hope you love your purchases from Lena Larose! However, if you get your item and it does not work, we are happy to return under the following conditions:

Merchandise must be returned within 10 DAYS of you receiving your package.  Merchandise must be returned unworn, unwashed, and with all of its original tags still attached.  Shoes must be unworn and returned in its original packaging and condition.  Should your item have a defect or damage, please email us within 24 hours of receiving your package

Once you have read all the above information and would like to return an item, please email for approval at [email protected]  

Lena Larose Boutique
9700 Medlock Bridge Rd. Suite 117
Johns Creek, GA 30097

(678-957-9336)

Shipping charges are non-refundable.

Forms of Payment

We accept the following forms of payment: Credit Cards (American Express, Master Card, and Visa), and Paypal.  Cash and Gift Certificates are accepted in-store only. 

Sales Tax

Local taxes, if within Georgia, will be added to your order

Shipping/Purchasing

Most orders will be dispatched within three (3) working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.  Please note that you must supply us with your valid email address in your order to receive your electronic order confirmation.

Orders received on weekend days (Saturday or Sunday) will not begin processing until the following business week. No orders will ship out on Saturday or Sunday.

For overnight or express shipping, please call us at (678) 957-9336 during regular business hours and we will do our best to arrange shipping. We offer FEDEX 3 Day Select, 2nd Day Air, and Next Day Air for express orders placed over the phone. Overnight orders must be placed before 4 pm that day to be elligible for next day delivery.


Privacy Policy

Lena Larose respects the privacy of its customers and takes the security of your personal information very seriously.  Lena Larose does not disclose any of your personal information that you provide either during registration or in your profile. All of our customers' profile information is stored on a restricted database server and is used only for the purposes of processing and shipping your order. Profile information will never be disclosed to any party outside of necessary channels to ship and process your order in a timely manner. At any point our customers can access their account information, and have the opportunity to correct, update, or modify this information. If you have any questions about this policy, please contact Lena Larose Boutique at [email protected]


Blogs
16 Apr 2019

Distressed Meets Luxury: All About Golden Goose Sneakers

While many of us now know all about the iconic brand "Golden Goose" , there are still many things about their story that we don't all know! Golden Goose is a brand that wanted to disrupt the fashion industry from the start. By creating a movement of less "precious" luxury shoes, Golden Goose became the leader towards a style of streetwear-style luxury shoes! 

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Posted on Categories : GOLDEN GOOSE DELUXE BRAND
15 Mar 2019

The Gold Collection by Lena Larose


We had something new and very special just launch, our Lena Larose Gold Collection! Featuring stunning 14k gold and mixed metal pieces from chains to pendants to bracelets and rings, we have an assorted collection of gold already available. Since we are so excited about our new collection we wanted to share a little more about why its so special! 

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Posted on Categories : LENA LAROSE
25 Feb 2019

Brand Spotlight: G1 Goods


We know how much you love G1 Shorts and we are so excited to have them back in stock for Spring and Summer!  We wanted to show off the newest batch of G1 that we received and some ways that we've loved styling each new piece!  

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Posted on Categories : G1 GOODS
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