POLICIES

Lena Larose Return Policy

We hope you love your purchases from Lena Larose! However, if you get your item and it does not work, we are happy to return under the following conditions:

Merchandise must be returned within 10 DAYS of you receiving your package.  Merchandise must be returned unworn, unwashed, and with all of its original tags still attached.  Shoes must be unworn and returned in its original packaging and condition.  Should your item have a defect or damage, please email us within 24 hours of receiving your package

Once you have read all the above information and would like to return an item, please email for approval at [email protected]  

Lena Larose Boutique
9700 Medlock Bridge Rd. Suite 117
Johns Creek, GA 30097

(678-957-9336)

Shipping charges are non-refundable.

Forms of Payment

We accept the following forms of payment: Credit Cards (American Express, Master Card, and Visa), and Paypal.  Cash and Gift Certificates are accepted in-store only. 

Sales Tax

Local taxes, if within Georgia, will be added to your order

Shipping/Purchasing

Most orders will be dispatched within three (3) working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.  Please note that you must supply us with your valid email address in your order to receive your electronic order confirmation.

Orders received on weekend days (Saturday or Sunday) will not begin processing until the following business week. No orders will ship out on Saturday or Sunday.

For overnight or express shipping, please call us at (678) 957-9336 during regular business hours and we will do our best to arrange shipping. We offer FEDEX 3 Day Select, 2nd Day Air, and Next Day Air for express orders placed over the phone. Overnight orders must be placed before 4 pm that day to be elligible for next day delivery.


Privacy Policy

Lena Larose respects the privacy of its customers and takes the security of your personal information very seriously.  Lena Larose does not disclose any of your personal information that you provide either during registration or in your profile. All of our customers' profile information is stored on a restricted database server and is used only for the purposes of processing and shipping your order. Profile information will never be disclosed to any party outside of necessary channels to ship and process your order in a timely manner. At any point our customers can access their account information, and have the opportunity to correct, update, or modify this information. If you have any questions about this policy, please contact Lena Larose Boutique at [email protected]


Blogs
15 Feb 2019

5 Styles To Transition In To Spring

No groundhog shadow this year means an early spring!! And while we wish that meant the next day would be 70 and sunny, we still have a bit of a seasonal transition to go through before we get there. Meaning that spring wardrobe will also have a bit of a transition to go through before you break out all your warm weather pieces! One of the best things to make it through these changing seasons is to find a few staples that can work for from winter to spring and give your wardrobe the seasonal update you’re dying for. For your styling benefit, we’ve highlighted five transitional styles that are in our store right now that will help get you to spring! 

Read More...
28 Dec 2018

Perfect Layering Pieces for Winter

Trying to put together an outfit that can stand the cold weather can be tough. Luckily, we've rounded up some of our favorite layering pieces this season below! No more staring at your closet wondering which sweater you'll wear next, we've got the perfect options to layer on for a cozy and stylish look this season. 

Read More...
29 Nov 2018

Statement Pieces from The Woods


   

You're favorite fine jewelry brand "The Woods" dropped off some amazing new pieces and classic favorites, just in time for the holidays. We wanted to highlight a couple of our favorite pieces that are perfect for all of your upcoming holiday parties - and all parties to follow! 

Read More...
View More