Most orders will be dispatched within three (3) working days subject to credit clearance, address verification, and availability of items. We will contact you if there is a delay or items are out of stock. Please note that you must supply us with your valid email address in your order to receive your electronic order confirmation.
Orders received on weekend days (Saturday or Sunday) will not begin processing until the following business week. No orders will ship out on Saturday or Sunday.
For overnight or express shipping, please call us at (678) 957-9336 during regular business hours and we will do our best to arrange shipping. We offer FedEx 3 Day Select, 2nd Day Air, and Next Day Air for express orders placed over the phone. Overnight orders must be placed before 4 pm that day to be eligible for next day delivery.
Forms of Payment
We accept the following forms of payment: Credit Cards (American Express, Master Card, and Visa), and PayPal.
Cash and Gift Certificates are accepted in-store only.
Local taxes, if within Georgia, will be added to your order
Lena Larose respects the privacy of its customers and takes the security of your personal information very seriously. Lena Larose does not disclose any of your personal information that you provide either during registration or in your profile. All of our customer account information is stored on a restricted database server and is used only for the purposes of processing and shipping your order. Profile information will never be disclosed to any party outside of necessary channels to ship and process your order in a timely manner. At any point our customers can access their account information, and have the opportunity to correct, update, or modify this information.
If you have any questions about this policy, please contact us at firstname.lastname@example.org